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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Southsaree.com?
If you are not satisfied with Southsaree.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Southsaree.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Southsaree.com
But before filing a complaint, you should
a. Contact the customer support of Southsaree.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Southsaree.com - Not get refund amountWrong product deliverd and charged for resend the item Closed
I have orderd saree of Rs ****,but he gave me diffrent item i have orderd , when i told them about refund,they said to couurier the item to them and bear the cost of courrier, and also not refund me my payment.and now the site is blocked....
Aug 23, 2019 by lopamudra nath
Southsaree.com - Bad quality product delivered Closed
My order no is #xy ************. I ordered the product from this website. But they delivered a very bad quality product. I want my money back Rs. ****. Please help....
May 11, 2019 by Priya Ranjan Salui
Southsaree.com - Quality and material wise completely different product delivered Open
The saree delivered was having a completely different material. For Rs. **** they have delivered a saree of Rs ***. I forwarded the complaint to customer care but they are not resolving the issue....
Apr 19, 2019 by Swati v
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