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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Olacabs?
If you are not satisfied with Olacabs, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Olacabs and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Olacabs
But before filing a complaint, you should
a. Contact the customer support of Olacabs first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Olacabs - Ola charged higher fare than what they showed Open
On *.**.**** I booked ola.. They showed an amount based on which I booked the cab but later end of the trip the money charged was too high. I raises concerned via support. They said they initiated a refund voucher but i haven't received any v...
Nov 16, 2024 by Smita Paul
Olacabs - Charged extra amount Open
I travelled form Vadodara to Ahmedabad railway station through ola cab CRN**********. Firstly the driver came for pick up is different than shown in app. And after completion of trip they charged me extra amount for **km that I never know h...
Feb 03, 2023 by Sorav sharma
Olacabs - Wrongly Debited from partner account Rs 2208 Closed
I am driver cum partner to olacabs since from * years on **th August ola debited Rs **** stating **th August bill recorrection ....but no details shared but amount debited from my hard earning after that I raised concern to partner care.... The...
Aug 31, 2022 by VenuGopal
Olacabs - Excess Amount Charged Open
Ola cabs Bangalore charged me a ** Rs/Km instead of **Rs/Km.They charged a hefty amount.Secondly the amount in start of trip was **** whic automatically increased to **** at ride end.This is ***Rs more than pre ride rate which is again a cheati...
Aug 19, 2022 by Saanidhya Sharma
Olacabs - Why Am I Charged The Play Convenience Fee Closed
I have been charged INR *** in that some Ola Convenience Fee of INR IN **.** is included but I didn't avail any such services (ride CRN **********). I want to know why this have been charged please refund that....
Jul 26, 2022 by Ajit
Olacabs - Mental harassments and social abuse Open
OLA activated postpaid services without my consent and charged me INR *** and INR *** for two rides on March **th even though I paid those through PhonePe directly to drivers. Then they started harassing me through phone calls, messages, whatas...
May 21, 2022 by Rajesh kumar sinha
Olacabs - Incorrect pending amount Closed
I am getting pending dues in the app since last * week. Pending amount in the app. I have paid for all my rides. Still I am receiving this. Please clear this pending issue. Not able to book any rides because of this...
May 07, 2022 by Shubhangi Priya
Olacabs - Charged fully for a incomplete ride Closed
Hello, I took a Ola cab from T* Delhi airport to Maruti Kunj. I booked Mini but they booked Sedan and charged as per Sedan (which I got to know after receiving invoice). Cab was not ok driver as unable to change gears due to gear failure and...
Aug 19, 2021 by Heena Heena
Olacabs - Cheated by Olacabs Driver Open
As i had an accident and leg injury, i booked an Ola Cab for *hr **kms to take me to a nearby hospital in Vikhroli about *kms. I then went to my office which was **km away. I requested the driver to wait in my office parking. As i was in crutch...
Mar 03, 2020 by Prakash
Olacabs - Ola cab driver charged extra Open
I have booked ola intercity cab from Madurai airport to srivilliputhur on **th september **** and the booking reference number is CRN ********** and while booking the cab it was showing ****Rs as the expected payment. But while dropping me the ...
Oct 08, 2019 by Thinagaran paulraj Samuel
Olacabs - Ola charged high fare because driver took long and incorrect route Closed
I booked Ola station for my father from Hazrat Nizamuddin Railway station to Hapur(nearby town). The route is **-** km long but the driver took a longer route of more than *** km since my father is not well aware about the exact path. I regi...
Aug 06, 2019 by Ashish Tomar
Olacabs - Olacabs Fraud Closed
Olacabs, I am writing this mail to bring your notice a serious matter of concern, in other words grave mental harassment from the company. For the last few days, I have being received threatening calls/SMS of legal action by team Ola from not...
Jun 15, 2019 by Ran Kumar Bhyan
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