Zunroof Tech Pvt Ltd.
- ZUNROOF SOLAR panel meterial delivery and installation is not done after making the payment Open
Gunasekhar Reddy filed this complaint against Zunroof Tech Pvt Ltd. on Aug 30, 2020
My name is Gunasekhar Reddy. My phone number is +**-**********. I was contacted by Zunroof team sales person Darshan Hegde +************ and informed about ZUNROOF SOLAR SYSTEM and benefits. He mentioned that there is a subsidy for solar system and will be closed in a week. He asked me to make advance payment for solar system. I showed interest and after getting confirmation from manager (Sarath) about the timelines of the project, I paid the **% of the project cost i.e. Rs. *****. Sales person confirmed that structure meterial will be delivered in * weeks and then I need to make remaining amount payment. It's been more than a month no response from customer support even after submitting support requests in their website. The customer support is not responding and sales person does not pick the calls or respond to the messages. My amount is blocked now and I don't know if the installation will be done as there is no response from the company or the management. The support request for reference is **********NOV******. There is no response
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Zunroof Tech Pvt Ltd.
Resolved
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