- Zomato faking consumers Closed
Hello Team, we had order food from Zomato on date Nov 12 th Ref No : 1550958872. We wait for 20 min and we got a call from your executive and told he is some where near please navigate him, we tried 20–30 min to help him even we travelled to his location to collect the item. But when we called him from the location that he told where he reach he is not taking is phone.
After that when we check status the order has been cancelled and reason is :
“Sorry , the order was declined as your number was not reachable.”
Please make not we spoke to delivery person and one from Zomato team to navigate to address and the reason for cancelation is “Number not reachable”.
We want full refund of amount. Its not at all our fault. We have full proof of things that happen to us. We are moving to consumer court regarding this. Is there some other alternatives ?
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gold membership not working was applicable till 2020 contacted zomato several times but got no response from them. Wrote several mails as well, but unprofessional treatment and no response....
Mar 19, 2019 by Anandita Sood
Today i ordered from zomato application from a restaurant sahi zaika and the food was alterated and spoiled plus the quality was worse... a bite fron the food was making vomiting... The food was taken back by the restaurant and not even refunde...
Mar 19, 2019 by Shashank Dwivedi
On March 18th night at 20:00 hours we made an order from Zomato at Jarlie desserts restaurant. We got the dessert in the container with the manufactured and expired date as 4th Mar and 18th Mar. The dessert contains milk solids, cheese and egg....
Mar 19, 2019 by Prashanth Vanama
I have placed an order through Zomato. Because of some reasons I had to cancel the order. Before cancelling they didn't indicate that I will be charged penalty. Then they charge the full amount as a penalty. ...
Mar 19, 2019 by Ravi Kumar
I ordered food from Zomato, order ID: 1538753240. I didn't receive my food and when I connected with Zomato, they said we tried to deliver but could not deliver because my no. wasn't reachable and this wasn't the case. I was very much in the co...
Mar 19, 2019 by Nikki Devi