- Zomato did not refund rejected prepaid order Open
I ordered from zomato.com on *th June ****. The order number is ********** and order amount is ****.**. I able to track the order and called immediately the Zomato Valet when he nearby my home but I was not able to connect him after multiple attempts. His phone was unreachable. Zomato valet never came to my home and did not receive a single call from him. Immediately contacted Zomato chat but waiting time was ** min but Zomato customer care available after ** minutes. In between my order was rejected. I then contact the restaurant from where I ordered. Restaurant spokesperson told me that Zomato delivery boy returned the order at the counter as he was not able to deliver the ordered and advised me to contact Zomato customer care. After a long delay, Zomato customer care did not provide any immediate solution and asked me to send a mail to firstname.lastname@example.org. I contact at the same mail citing the entire issue multiple times. But they denied refunding my order without considering my concern.
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"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
Your delivery boy name Narayan take Extra charges and didn't gave change....
Jan 08, 2023 by Shruti Sharma
I placed an order on zomato on */*/**, the money was deducted from my account but the order was not placed. ...
Jan 07, 2023 by Arundhuti Sinha
Order Was Cancelled And Had Been Told That I Will Receive Refund Of Full Amount Of ***.** Frm Sunkari A Support Executive And Later On Frm Muskan Frm Zomato Escalation Team Told Me That I Will Receive A Refund Of ***.**...Both Told Me It Will B...
Jan 06, 2023 by Mohd Irfan
Zomato - Fraud in refunding Closed
Zomato customer care called me and told me they are issue with delivery partner and we will cancel order and will get full refund. And then they deducted **% of my money. They cancelled my order and they deducted the money. This is hopeles...
Jan 04, 2023 by Bhagawandas Shetty
Zomato - Missent order Closed
Sir, I live in Rajasthan Barmer I ordered one special thali from Raj hotel and fast food cafe and Zomato boy came his gave me one khofta sabji and I Kindly say replace my order but Zomato rider and Zomato head Vijay Singh contact number i...
Jan 04, 2023 by Rishabh singh