Zomato
- Zomato account blocked without reason Open
Prasad salwe filed this complaint against Zomato on Jun 02, 2019
I am a regular Zomato customer from Pune. I have a Zomato Gold membership of * year. Yesterday, when I was placing my order from Zomato app suddenly my account was blocked. For no reason, my account is blocked. When placing the order I was changing contact number for better communication with delivery boy and at that time my account has been blocked by Zomato. Can you go through the process and let inform me about the reason for blocking my account and reactivating it again.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Zomato
Resolved
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Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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