- Zero services Open
I am facing some installation challenges where i had raised a request with You broadband on *th Oct **, have observed in spite of calling you guys several times my tickets are getting resolved without getting attended.
While installing and making the payment have already informed Mr. Harshad Makwana ( Sales Agent : *******) about my requirements, it has been more than a week and still my installation is not done properly. None of the agent visited at my place all this below tickets are resolved without even contacting me.
Today i spoke to tech engineer and sales person : they blame each other as every half hour my internet stops working, my job is at stake now : the work which took * hrs it take ** hrs to complete due to this connection issue. Have complain several times to customer service / technician / sale executive too but there is no resolution to it. I do not think that my issue will get resolve i want my money back so that i can move to other service provider. I will attach the call recording of sales person and technical executive blaming each other.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
I have paid for * months plan on July *st around **** Rs. The person who arranged for this informed that I'll get a new connection in ** hours. It is now ** days, I have not received any update. I kept calling customer service and they are inef...
Jul 16, 2020 by Manasa
I had applied for a youbroadband connection on **/**/**** and made a payment of Rs.**** towards it. But due to my upcoming relocation plan, I canceled the connection the next day. Till date, even after emailing and calling multiple times still...
Nov 01, 2020 by Nikhil Bari
I have been using dual *** Mbps speed plan through ubroadband for around * years. I was getting **-** Mbps downloading and uploading speed. But for last *-* months, suddenly I am getting downloading speed **-** Mbps. I have raised * complaints,...
Oct 02, 2020 by Ashvin Gulale
It’s been more than ** hrs my Internet is down no one from youbroadbad is responding called customer care all they are saying is our technician will get back to you waited for **hrs and when I checked online about my request there is no engin...
Sep 20, 2019 by Raman Gangasagare