Yatra Com
- Yatra Resorting to Fraud Method to Avoid Giving Refund Closed
Avijeet Kumar Biswas filed this complaint against Yatra Com on Feb 09, 2021
I Had Booked Two Round Trip Flight Tickets From Chennai To Paris On January **th, **** With Yatra. As The Travel Couldn't Take Place Due To COVID Restrictions, The Airline (Oman Air) Decided To Provide Refund Without Penalty After ** Months Of Original Ticket Issuance. I Approached Yatra On **th January After The Completion Of ** Months For A Refund To Source Bank Account. First Of All They Didn't Wish To Provide Refund And After Exchange Of Several Mails They Decided To Provide Refund Of Rs ***** Instead Of Rs ***** (The Original Cost Of The Tickets). As I Asked Them Why They Deducted Rs ****, Instead Of Giving Me A Response, They Proceeded By Transferring The Refund Amount In Yatra E-Wallet! This Step Forces Me To Book Future Travels With Them Which I'm Not At All Interested After Their Appalling Customer Service. I've Been Constantly Requesting Them To Refund Me To The Source And No Where Have I Asked Them To Refund In Yatra E-Wallet. There Is No Way To Reach Them Through Telephone, Nor Do They Respond Properly To Mail. This Is Highly Unprofessional. The Appropriate Department Of Govt. Of India Must Take Action Against Such Fraudulent Companies. I Would Like To Get A Full Refund (Minus Any Convenience Fee That Yatra Charged While Booking The Tickets) To The Source Bank Account. Note that to my previous complain raised on Voxya, yatra responded by saying that they are in contact with me via Ref No. YA: ********. They had created this ticket but they never respond and don't wish to resolve the issue. It has been over a week since that ticket is open and several mails have been sent from my end but Yatra has avoided responding and giving any resolution even after sharing my bank details with them for the refund. For Your Reference, I've Attached The Invoice Copies Received From Yatra And Document Of Refund By Oman Air Also Received From Yatra. Thank You And Looking Forward To A Resolution At The Earliest.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Yatra Com
Resolved
Frustrated? File a Complaint
Smartbuy
"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "
Vadaria J R
Related Complaints
Yatra Com - Amount not refunded to bank Closed
Following up for my refund request from wallet to bank since last ** days, initially they said account wrong. Now they stopped responding Compliant number on yatra Name Avinash ya:******** reference no. *************...
Apr 06, 2024 by Avinash Kumar keshri
Yatra Com - Ticket was not confirmed but money got deducted Closed
I tried booking flight from bombay to hyderbad on **/**/**** at ** hours(**am) in the night throught yatra com. Money got deducted but book confirmation was not there. Yatra.com gave booking reference number but till **/**/**** morning *.** no...
Dec 16, 2023 by Tejaswini
Yatra Com - Flight cancellation refund issue Closed
I’ve booked flight ticket from Delhi to Chennai through Yatra.com. Total ticket cost is Rs.****. When I tried to cancel the flight ticket, I’m getting Rs.* for refund. Please need help with getting my money back....
Dec 15, 2023 by Harish Selvam
Yatra Com - Money deducted from yatra com but ticket not booked Closed
I have booked a ticket from kaliyakvilai to coimbatore on **th November **** but I haven't received any message regarding the booking and I also paid the amount, and money is deducted please help me to get refund ...
Nov 25, 2023 by Aswin PR
Yatra Com - Refund Not Successful Closed
I booked my Indigo Flight from yatra and the flight got cancelled because of some operation problems. now i cancelled my flight and processed for refund. the Airline completed the Refund process but Yatra is making delay about it. but now yatr...
Aug 26, 2023 by Manan Chetankumar Raval
