Yatra.com
- Yatra com Deny to return bus fare while cancelation of ticket took place before from departure tim Awaiting Details
Satya prakash chaubey filed this complaint against Yatra.com on Jan 16, 2020
I had booked a bus ticket from ballia to lucknow on **january **** (ref no.-*************) and departure time was *pm. I cancled the journey at *.**pm when i canceled the ticket it had shown that your ticket cancled sussesfully and after that i emailed to company at *.** pm also. After * hour at *pm yatra.Com mailed me that you cancled your ticket after *pm departure time so company unable to refund your bus fare. I followed cancelation policy, cancled the bus ticket before *hr*min according to rule it is responsibility of the company to return back my **%fair.
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Resolution Demanded:
Refund / Credit for purchase
Yatra.com
Resolved
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Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
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