Airtel Digital Tv
- XStream box refund is not provided Open
Anand Kumar S filed this complaint against Airtel Digital Tv on Oct 15, 2020
This is Anand, I recently bought an Airtel Xstream box. Before buying I checked with the sales team as well as the customer service team regarding any restriction to watch OTT content without recharging the DTH. The information I got from both the sources is "No such restrictions". After buying it I got to know I cannot watch OTT contents without recharging DTH. Now I feel like I have been cheated by your team by giving wrong information. I request you to look into this issue and do the needful. I have the call record in which wrong information has been given by the Airtel team, I will submit it whenever required. Also customer executives are providing wrong information every time and misleading the customer
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Airtel Digital Tv
Resolved
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Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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