PayTM
- Wrong Variant Delivered Closed
Dhruv Baheti filed this complaint against PayTM on Jul 15, 2020
Paytm has delivered wrong variant of a mobile phone to me. tThey sent the **GB version of a phone although the order was for the ***GB version and the billsays so. They have responded to my complaint by asking for details after which they responded by saying an investigation will be held and a resolution would be reached by **/**/****.They have now shifted the resolution date to **/**/**** without any reason and refuse to clarify why its been delayed on calls. I had been told more than *-* times that a solution would be reached by **th and now when i call the they make the same claim for the **th. if i ask them as to why it got delayed they give no response and just say a resolution will definitely be reached by **th. they refuse to give me any details as to why the process is getting delayed and why its taking so long. they also refuse to connect me to someone who is investigating it. they claim that the delay is because of the seller but refuse to connect me to the seller while also saying that they have no power and its the only the seller than can decide on the timeline.
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Resolution Demanded:
Replace / Fix problem
PayTM
Resolved
Frustrated? File a Complaint
AirIndia Express
"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."
Sulinder Singh
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