Axis Bank
- Wrong transaction done Closed
Shivam Monga filed this complaint against Axis Bank on Jan 09, 2018
Dear Sir
I want to say that i have done wrong upi Transaction from my Kotak bank account yesterday at **:** pm Date **:**:** My upi id is shivam.monga@axisbank and instead of that i have transffered in wrong upi id that is shivammonga@axisbank amount Rs *****
My Account Details are mentioned below
Ac No : **********
Bank Name : Kotak mahindra bank
Acount holder : Shivam Monga
Transaction time : **:** pm Date : **:**:**
Transaction message is also attached
Your a/c no. XXXX****** is debited Rs.*****.** on **-**-** and a/c linked to virtual address shivammonga@axisbank is credited (UPI Ref no ************).
I request you to please transfer my amount back to my account or transfer it to the mentioned upi id : shivam.monga@axisbank.
After taking time i received email yesterday from kotak bank that we are closing your complaint as we are not getting response from axis bank and when i visit to both banks they both dont entertain me in good way i request them just to clear me the detail of the person in whose account amount is transffered so that i can request him for return .
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Resolution Demanded:
Refund / Credit for purchase
Axis Bank
Resolved
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