Yatra Com
- Wrong refund charges are deducted in case my flight was cancelled due to covid 19 outbreak Offered Resolution
Sarthak sharma filed this complaint against Yatra Com on Oct 06, 2020
Resolution Demanded:
Refund
Damages
i had * flight booking for a flight on **rd may and return in july from new delhi to san francisco. My flight was cancelled because of COVID ** outspread. I asked the agency to refund my amount. They took nearly * months in refunding my amount. Thru out this tenure of waiting i was always assured by the airline as well as YATRA that i will be getting a full refund on my booking. But now when after * months i finally got my refund then there i can see the deductions being done in name of AIRLINE CANCELLATION CHARGES FOR K* TAX as non refundable and YATRA CONVIENIENCE FEES OF ****( thou in my booking this fees ia only ****) but they charging me excess qnd looting me. Instead of compensating me with the interest on my amount which they withold with them for good * months. They are penalising me unnecessary. Please help me to get my full refund back along with bank interest loss on my money for * months.
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Yatra Com
OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
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