Xiaomi India
- Wrong Product Delivered Open
Paras filed this complaint against Xiaomi India on Apr 26, 2018
I ordered a Xiaomi Redmi Note * from www.mi.com/in on **th March ****, and I got the delivery on **th March ****. But when I opened the packet it was not a phone inside the packet it was a Samsung power bank and I sent the email to their email id with all pictures of the box and that power bank.
And I sent three emails on their email id service.in@xiaomi.com *st email on **th March, IInd on **st March and IIIrd email on **nd March but I got the replay only once on **th March stating that “we have initiated investigation on your case, it will take approx *-** days to investigate and update you on the status”.
Then on **th March **** I got a call from MI team and they informed me that they cannot do anything in this case and they gave me a surprise that I have not received the power bank I received the RedmiNote* itself. It means that all the pictures and calls and emails were fake.
I am attaching the pictures as well.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Xiaomi India
Resolved
Frustrated? File a Complaint
OYO Hotels
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
Related Complaints
Xiaomi India - Amount Not Refunded Closed
I have make a payment of ***** to book redmi note * pro the money deducted but order not placed regarding this i have contact bank but they said the amount is deducted by xiaomi india and then i have try to contact xiaomi first they Ignore afte...
Sep 14, 2020 by Moiz Kazi
Xiaomi India - Cancellation of Replacement Complaint Without Intimating the Customer Closed
I had ordered two products from Xiaomi India. One was Redmi Power Bank and another was Mi City Backpack. Xiaomi India had dispatched all the products via ShadowFax Courier company. When I received both the products I saw that Mi City Back...
Jul 31, 2020 by Gaurav Naik
Xiaomi India - Software problem Closed
From the first day mi a* have so many software complaint but they are so irresponsible it took * months to solve this problem but they can't solve it till now if they have many software issues in mi a* mobile so why they have right sale it i wa...
Apr 17, 2020 by Pulkit malik
Xiaomi India - Complaint Received A Damaged Product Closed
We purchased Mi smart water purifier and it got delivered on date *thDec****, technician guy(by Mi) had visited on *thDec**** and informed about damaged purifier while installation. On discussion this issue with Manger asked us wait as he is...
Dec 20, 2019 by mohammed
Xiaomi India - Package not delivered from mi from last 36 days redmi Closed
i ordered redmi *a from mi.com/in on ** nov **** and till today and whenever i call they said to wait **hours,and every time they always torchoured me this question i asked them but got no response they are treating me like hell hundreds compl...
Dec 05, 2019 by fardin