Xiaomi India
- Wrong Product Delivered Open
Paras filed this complaint against Xiaomi India on Apr 26, 2018
I ordered a Xiaomi Redmi Note * from www.mi.com/in on **th March ****, and I got the delivery on **th March ****. But when I opened the packet it was not a phone inside the packet it was a Samsung power bank and I sent the email to their email id with all pictures of the box and that power bank.
And I sent three emails on their email id service.in@xiaomi.com *st email on **th March, IInd on **st March and IIIrd email on **nd March but I got the replay only once on **th March stating that “we have initiated investigation on your case, it will take approx *-** days to investigate and update you on the status”.
Then on **th March **** I got a call from MI team and they informed me that they cannot do anything in this case and they gave me a surprise that I have not received the power bank I received the RedmiNote* itself. It means that all the pictures and calls and emails were fake.
I am attaching the pictures as well.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Xiaomi India
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
Related Complaints
Xiaomi India - Software problem Closed
From the first day mi a* have so many software complaint but they are so irresponsible it took * months to solve this problem but they can't solve it till now if they have many software issues in mi a* mobile so why they have right sale it i wa...
Apr 17, 2020 by Pulkit malik
Xiaomi India - Complaint Received A Damaged Product Closed
We purchased Mi smart water purifier and it got delivered on date *thDec****, technician guy(by Mi) had visited on *thDec**** and informed about damaged purifier while installation. On discussion this issue with Manger asked us wait as he is...
Dec 20, 2019 by mohammed
Xiaomi India - Package not delivered from mi from last 36 days redmi Closed
i ordered redmi *a from mi.com/in on ** nov **** and till today and whenever i call they said to wait **hours,and every time they always torchoured me this question i asked them but got no response they are treating me like hell hundreds compl...
Dec 05, 2019 by fardin
Xiaomi India - Defective Product Want Replacement Closed
In This year March ** We bought Mi *C Pro **'' LED TV. We are so disappointed with their quality of the product. Because we face the same problem again and again. In the first time you guys are replaced the Display of my TV. Just only after t...
Nov 11, 2019 by Mohamed Fayasudeen
Xiaomi India - Defective television not getting replaced within warranty Closed
Event Timeline: - on **th September I ordered a TV online(Mi LED Smart TV *A Pro ** inch with Android) - on *st October the product got delivered. - On **th Oct I noticed some strange blue lines on the television. The same day I lodged a com...
Oct 31, 2019 by Narendranath basu
