Kalpdeep Vastram
- Wrong product delivered Open
Anindita Basu filed this complaint against Kalpdeep Vastram on Aug 17, 2019
I had ordered a Palazzo and top set from Kalpeshwari Vastram after seeing them on Facebook via order number KP*******. They called me for confirmation of the order through Whatsapp. When the item was delivered I paid the delivery guy but the item delivered was of a different colour than what I had ordered for. Also, the material was very substandard. Since their website mentioned seven days return policy I continuously called them, sent messages through WhatsApp and on Facebook but they are not responding. I am not being able to place a return order through their website also. I want to return the item and get money back. Later on, I found more people mentioning that they are fake on their FB page.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Kalpdeep Vastram
Resolved
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"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
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