Paytm Mall
- Wrong product delivered Open
gaurav dwivedi filed this complaint against Paytm Mall on Apr 20, 2018
I ordered sony external hard drive of * tb from paytm mall app on ** april ****. the order id is **********. for this i paid an amount of Rs.**** (rs.*** received as a cash back on dispatch of product).On ** april ****, they delivered the order to me, when i opened the packet i found **gb sd card of samsung make. i address the issue to delivery boy but he refused to entertain me as there work was to deliver the packet which he has completed and advised me to contact paytm mall customer care. quikly, I called customer care, after waiting more than ** mins. i was able to contact the customer care. however, they simply refused to take the complain citing the justification "product is non returnable. i asked them, i received the wrong product not the desired one. Therefore, you must register my complain. after this they disconnect the call.
they cheated me.
Please help me.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Paytm Mall
Resolved
Frustrated? File a Complaint
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
Related Complaints
Paytm Mall - Not responding for my return request Closed
Hello, This is merukumar shah. I ordered apple earpods pro from paytm mall with order id *********** and i got product is look like duplicate one so i place return request for refund for fake and duplicate under category. On **rd april after t...
May 07, 2021 by Merukumar shah
Paytm Mall - order not delivered and showing delivered Closed
Dear sir, I have ordered water jar pump ** ltr on **th march but till not received. Online it is showing delivered. I have contacted delivery exexutive given number but it was out of service for * days. Paytm also didnt helped me for convers...
Apr 04, 2021 by Prem Prakash Mishra
Paytm Mall - Paytm not showing the return option Closed
Hi, I have purchased a Caprese handbag from paytm which was under * days return/ replacement policy. But now the order page is not showing any return option to me...
Mar 13, 2021 by Debamitra Basu
Paytm Mall - FAKE RETURN REPLACEMENT POLICY Closed
I have ordered a set of Fire Extinguisher on **th February **** and it got delivered on **rd February **** and then I checked the product and found that the product wasn't like what I expected. That means, I thought the Fire Extinguisher w...
Mar 06, 2021 by Sharad Vaishnav
Paytm Mall - Exchange Picked Up From my House But Refund Not Credited Closed
What's going wrong with u guys Why u created my return request for the phone ?? Bhaiya Mera Exchange Bonus Ka Matter h ki old device has been picked but **** not received...
Jan 14, 2021 by Ankit Gupta