- Wrong Product Delivered Open
*. Order placed with paytm on the **th of Nov **** for R For Rabbit Designer Folding Pram - Chocolate Ride. order id ********** for my * month old Daughter then.
*. Got a call from an unknown number from Ratlam calming to be the seller, and told me that he is not going to send the product I ordered for, but will only send one of the products in the photo he sent me and he will give me a free gift. I refused stating, I wanted the product I ordered for. He asked me to cancel the order, if not I will not get my money back. I refused to cancel the order, and the order was shipped on **th Nov.
*. I called Paytm on the **th and informed about the seller contacting me directly, and was assured that “I will get the product I ordered for ”. Ref Number ********
*. The product I ordered was about **kg but I received the product on **th of November, and it was a small package mentioned as ****gms(Weight of the product I ordered for) but it is not even ***gms I suppose. I have still not opened the package.
*. After there were numerous calls made to paytm with my concern and no one helped me, the calls were for more than ** min and they disconnected the call by Yogesh. Ref numbers – ********.
*. On the **th November a general email was sent, and I got a response only on the **th November asking for pictures to be sent, and no response until *th Dec, when they initiated the refund without calling me to confirm.
*. I refused to return, as I want the product I ordered.
*. After exchanging emails daily until **th Dec, the case was closed with my consent.
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
Damages for loss and agony
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
I haved ordered sunflame gas stove on * jan amount Rs **** but everyday they message not able to deliever will try tomorrow with a new delivery boy and otp.Need the product or the refund back....
Jan 08, 2021 by Megha saini
I ordered two Bajaj flashy room heaters for Rs**** (*** each) on paytm mall through app Order I D was same for both the heaters Cash back was received separately for the two (Rs *** each.) The parcel delivered had only one heater but the inv...
Dec 25, 2020 by Anmol Sharma
Paytm Mall - Delay in pickup Closed
I have ordered shoes on *th Dec,****.which was delivered on **th Dec..It doesn't fit .so I raised return request on **th Dec,****.Now on date Dec.,**,**** still pickup is pending hence No refund received. I have raised complaint several times...
Dec 22, 2020 by Nikhil
I ordered two items from one seller in a single order from Paytm mall. Both the items had same tracking nubmer. One of the items was delivered to me and then on Paytm website as well as courier website the item was showing delivered. Despite re...
Dec 22, 2020 by Atisha Sood
I purchased a Liberty shoe on the **th of November from Paytm Mall. The size went a bit big for me so I placed a return request on the same day of its receipt i.e. on the *th of Dec ****. Even after the passing of ** days no one has come to pi...
Dec 15, 2020 by Alok Shyamsukha