- Wrong product delivered twice Closed
We ordered a puma jacket for Rs.**** from Paytm mall on *th December using a coupon code for which we got a cashback of Rs.****. The product delivered was wrong, instead a track pant was delivered and Paytm gave no option of replacing the product. Instead, we were forced to return it and order the product again.
Now, Paymt is telling that we will take the product but no money will be refunded becasue they gave a cashback of ****rs. We are trying to tell them that because of their negligence we got a wrong product and we lost a coupon code of ****rs for which they are not willing to take any action.
On **th December, we ordered the product again and on **th December, we again got the wrong product i.e. the same track pant. This shows the kind of service Paytm is rendering to its customers.
We called the helpline and all they are saying is return the product so we have * useless track pants to be returned and the product we want is now out of stock.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Ref Order # *********** I received a pair of defective earphones on **th June **** at **:** Hrs, and raised a complaint with Paytm helpline and later on Paytm App within *.* hrs of receipt (**:** Hrs on **th June) Paytm refuses to entertain my...
Jun 17, 2020 by Siddhartha Mukherjee
I ordered a headphone splitter and received an iPhone splitter which is a completely different product. Order ID - ***********...
Jun 08, 2020 by Sahil
I ordered for Macbook Air power adapter and I received Macbook pro power adapter. On contacting paytm mall customer service rhey accused me of my return history whereas this is the first time I ordered some product from Paytm mall....
Jun 05, 2020 by Avinash Singh
**th April, **** : I purchased the product (paid in full including shipping charges). **th April, ****: Order was shipped (Tracking ID - ************* & *************) *th May, ****: Orders arrived in destination city (Mumbai) My order has...
May 29, 2020 by Shaiz Kunhimohammed
Sir , I was doing payment to my friend but I don't knw who is the fraud took my money now I lost my money how I claim it back...
Mar 16, 2020 by Richa Singh