Paytm Mall
- Wrong product delivered and not accepting return Closed
Maulik Raichura filed this complaint against Paytm Mall on Jul 24, 2020
The product I have received is totally different from the product I have ordered. I have ordered one blue-tooth ear piece and I have received earphone of both ear with wire with blue-tooth facility. I have complaint for this to the customer support of the paytm mall (query reference Number:- *********) but they have said that the product is not returnable. I have received totally different product then also they are not ready to return or refund it. Moreover, they are saying that based on my past history my account has been blocked for the return. They did not inform me anything regarding this and every time I have received the wrong product and their executives are approving the return then why my account has been blocked for return? I want refund for this product. I have attached photos of what I have ordered and what I have received with invoice.
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Resolution Demanded:
Refund / Credit for purchase
Paytm Mall
Resolved
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