Myntra
- Wrong product delivered and company is denying replace Open
Arun Ramachandra Upadhya filed this complaint against Myntra on Nov 19, 2020
I ordered the product "AMERICAN TOURISTER
Unisex Black CLAYTON SPINNER Medium Trolley Bag
Size: M" in myntra.com using net payment, there was offer on this product, they charged me *,***/- INR.
The product got delivered on **th Nov ****. And when we opened the package then we realised that we received the wrong product. And the same day on **th Nov **** i raised the complaint and today is **th Nov **** they closed the issue without giving proper reason. I reopened the issue and asked why it is closed, then they informed that the product which is delivered is correct one.
Now i can't even cancel this item because the invoice stickers on the package box and soft copy of invoice have correct product details, but the the product inside the package was wrong and it not even worth of half the cost which i paid.
Now i am useless, i don't know what is the next step.
Kindly do needful and help me on this.
Regards,
Arun.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Myntra
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Darshan Kumar Patel
Related Complaints
Myntra - Return request rejected Closed
Hi, This is regarding the order which I placed on **th January **,recieved, product is in bad condition tan brown varsity jacket cost is Rs *,*** which is not worthy/not meet as per product description .in this price we get leather jackets o...
Jan 12, 2021 by Gaurav Singh
Myntra - Myntra account locked Closed
My account has been locked since a week. I have some credits around **** INR that I want to you. Already raised the complaint twice and I even got the reply that it has been resolved. Still it is showing locked. And now Myntra customer support...
Dec 30, 2020 by Soumya Srivastava
Myntra - Myntra return put on hold Closed
I ordered shoes worth *** and I received my order on **th December when I opened it I was not at all pleased with its quality so on the same day I requested for the return of it after that they told me that the order of yours would be picked up...
Dec 30, 2020 by Shubhangi Ahuja
Myntra - My Myntra Account has been Locked by Myntra Closed
I am a very old Myntra loyal customer, in October they locked my * year old account and I had to follow up for over a month for my pending orders and returns and refunds which I could not access because of account locked, they finally told me a...
Dec 29, 2020 by Noopur Kandoi
Myntra - Package not delivered Closed
Hello, I ordered a product in Myntra and they said it will be delivered by **th and I planned some trip on **th. I've tracked the product, It's mentioned that It's shipped to a nearby delivery center on the **th. I waited and raised a...
Dec 29, 2020 by Sanyasi Rao Mopada
