Myntra
- Wrong product delivered and company is denying replace Closed
Arun Ramachandra Upadhya filed this complaint against Myntra on Nov 19, 2020
I ordered the product "AMERICAN TOURISTER
Unisex Black CLAYTON SPINNER Medium Trolley Bag
Size: M" in myntra.com using net payment, there was offer on this product, they charged me *,***/- INR.
The product got delivered on **th Nov ****. And when we opened the package then we realised that we received the wrong product. And the same day on **th Nov **** i raised the complaint and today is **th Nov **** they closed the issue without giving proper reason. I reopened the issue and asked why it is closed, then they informed that the product which is delivered is correct one.
Now i can't even cancel this item because the invoice stickers on the package box and soft copy of invoice have correct product details, but the the product inside the package was wrong and it not even worth of half the cost which i paid.
Now i am useless, i don't know what is the next step.
Kindly do needful and help me on this.
Regards,
Arun.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Myntra
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj
Myntra - I got wrong product delivered and now Myntra is denying exchange Closed
I ordered redtape shoes, but I got delivered wrong product, so I called customer care and registered a compliant, they said we accept your claim and exchange is in process, but when the exchange came the ekart delivery person denied my exchange...
Feb 10, 2024 by Mohit Mali
Myntra - Unable to return Closed
Tried to place return request but unable to do so. Called coustomer care said return window closed but on app it was showing last date today .....
Feb 09, 2024 by Apeksh Ashok Phadte