- Wrong product delivered! Open
This is in regards to my Pepperfry Order#304985208-DE1613788-S-PM20705
I had ordered a wall shelf from pepperfry. But the product I received was completely different in terms of size, colour, shape, finish, so I raised a replacement request for this but they refused to replace the product because the money was paid using my Pepperfry cashback points. Now I want to understand just because I placed this order using my cashback points makes them eligible to send me a wrong product. Isn't it their responsibility to make sure that the right product is delivered to their customers and if they fail to do so then shouldn't they replace the product or refund me my cashback points.
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Order no. 304535197 (Ren Queen Size Bed with Box Storage & Two Bedside Tables in Wenge Finish by Mintwud) is CH-220419-0254. The bed had been used gently for the past 5 months and It has broken in just 5 months of usage. It tells how bad the qu...
Apr 22, 2019 by Vinay
I had used the APP45 coupon on this order. With this I had to get 35% off and 10% cash back but while the payment was made full amount was deducted from my account. I did not get any off or cash back. Please initiate refund & cashback asap. Att...
Apr 18, 2019 by Syeda Javerya
Provided wrong information on the product description, when requested for an exchange they are not ready to take the request. The actual dimension of a King size mattress is 80*76 minimum. Pepperfry has mentioned 80*60 as King size which is act...
Apr 17, 2019 by Divya P
I had bought 2 single beds with storage from Pepperfry for my kids. The order number was 305147739. This order got delivered on 13th March. While one of the units was okay and was assembled the second unit had 2 wrong / damaged planks delivered...
Apr 14, 2019 by Amit Jain
My wife has placed the order for tea table from pepperfry.com but by mistake along with tea table, she has ordered the dining table which is already in cart. Now we are trying to cancel the order for the same from next minutes only. But the com...
Apr 10, 2019 by Dnyaneshwar Uttarwar