EKART
- Wrong package delivered Open
Ashish Sah filed this complaint against EKART on Mar 16, 2020
I purchased a combo of * shirts from the website - thestyleguru.in.
On giving order, I got a mail giving summary of my order. I received a SMS stating track of my order.
It was COD and delivered via Ekart.
The Ekart delivery person didnt allow me to open and check the package before making the payment.
They delivered shirts of wrong color, different pattern and very poor fabric quality.
I tried to contact the customer care - no response. I reverted to the emails which I had received on purchase of product - it says wrong address. Since the delivery was made by Ekart, I believed it to be genuine, but it looks like the company selling the shirts is fraud. Unfortunately, the website is still up and running, and people can purchase items from it.
I want my money refunded.
Details:-
Name : The Style Guru ;
Mobile : **********;
Email : help@thestyleguru.in ;
GSTIN : **ABFGA****M*ZN ;
Tran Id : SLMC********** ;
Order No. : TSGU*****
I recently saw its advertisement again on instagram and now with a different name.
Please look into this immediately before the company dumps other customer.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
EKART
Resolved
Frustrated? File a Complaint
CoinDCX
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