- Wrong Items Received Open
I had ordered for a Breakup party eclair and Nutty Choco Donut, however, got some different donuts. I contacted Swiggy via chat and was promised a replacement, which i got in about ** minutes however, that was also wrong item. I again contacted Swiggy but was told that they can neither get me the correct order nor the refund. I mean this is really strange, i am being forced to pay for something that i never ordered. I think this is how they check consumers' stamina and harrass them, send the wrong order and then resend the wrong order, poor consumer will be tired the *nd time, and half of them will accept what they got and will stay quiet. I am really dissatisfied with their services and more than that the way customer support their refuse to help the consumers bluntly
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I have ordered Thigadi and * appam from benzys restaurant at south Bombay. I have got a rotten chicken and appam was unpalatable.when I called customer service of swiggy,they told its not possible to give refund.I really suspect that these hot...
Jun 21, 2019 by Appu Jose
This is regarding order no. *********** I order * Chicken biryanis from Biryani And Kabab Mahal Restaurant, Muzaffarpur. And because of some offer ordered something else from Zomato also as there was a party in my house. The delivery ex...
Jun 19, 2019 by AAYUSH THAKUR
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
The food delivered by Swiggy from Best * Bake Vaishali was of very bad quality and was stinking. When the matter was raised to Customer Care they were having an indifferent approach and offered a paltry refund of Rs. **. Please beware next time...
Jun 03, 2019 by Rajesh Bagaria
I had placed an order at **:** and at *:** they are calling and saying restaurant is closed and we are cancelling the order. what bullshit and waste of time and money, i was waiting for my lunch not my money back...
Jun 03, 2019 by shitanshu