- Wrong Items Received Open
I had ordered for a Breakup party eclair and Nutty Choco Donut, however, got some different donuts. I contacted Swiggy via chat and was promised a replacement, which i got in about ** minutes however, that was also wrong item. I again contacted Swiggy but was told that they can neither get me the correct order nor the refund. I mean this is really strange, i am being forced to pay for something that i never ordered. I think this is how they check consumers' stamina and harrass them, send the wrong order and then resend the wrong order, poor consumer will be tired the *nd time, and half of them will accept what they got and will stay quiet. I am really dissatisfied with their services and more than that the way customer support their refuse to help the consumers bluntly
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Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
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Sir... I ordered sub in swiggy and after overall discount total amount I paid is *** through phone or app... At around **** hrs i.e ** min approximately after my order I received a call from delivery boy regarding confirmation of my address. As...
Sep 10, 2019 by G Vishnu
I ordered pav bhaji and pani puri from a restaurant called Chaat Street on Swiggy . When i received the order the packing material was already torn because of leakage from one of the containers (pani puri water). Also the Pav bread was of very ...
Aug 24, 2019 by Sriram Kuravi
I ordered food from swiggy and after half an hour the delivery guy calls me and says that everything fell down. He asked me to reach customer care and marked the order as delivered. I spoke to them and they initially asked me if I wanted them t...
Aug 24, 2019 by Simha Srivatsa
Swiggy - Order not delivered Closed
Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/** So the estimated delivery time **mins So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kin...
Aug 24, 2019 by MD mahmood
Swiggy - REFUND NOT RECIEVED Closed
I have not received my refund from swiggy, Rs.***, the customer care told that I will get ***% of my refund because it was the delivery boy who refused to deliver the food, this was on August *th, **** now it has been ** days and still no refun...
Aug 23, 2019 by PRIYA PRASAD