Doonorganics
- Wrong items delivered Closed
Pramita guha filed this complaint against Doonorganics on Nov 06, 2019
I placed an order on Doonorganics sgoping site for grocery items of rs.*** by visa card of icici bank,i placed request accidentally cancellation request,the seller cancelled that.the seller first told me he did not get the amount of rs.*** due to some technical issue happened during the payment & the amount will be automatically credited into my bank account.but after nt having the amount i raised the issue to my bank icici,where after near about * month later bank confirm me with document that the seller declined the dispute issue & the seller got the amount.after that i asked again the seller where is my refund is ,the seller told me he made the refund,but icici bank confirmed me no such amount has been credited into my account,i am asking everyday the seller to share the transaction id of the refund so that i can have my money back but after every single day ,several times making phone call the seller sent me no image of the transaction id & in name of detail a pdf title in html content sent.now he is not even picking up the phone.i also confirmed that my registered email has been deactivated & share the new email id fr the detail he can send, but after this lots of efforts he only send invisible images.
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Resolution Demanded:
Refund / Credit for purchase
Doonorganics
Resolved
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