Make My Trip
- Wrong cancellation charges taken Closed
I cancelled my flight of **th Mar'** on **th Mar'**, directly with the Airlines. I reported the same to MMT on **th Mar using their app and got a confirmation email stating that they have received my cancellation request and would refund my money in ** hours. The Airline confirmed that the refund amount is Rs ****, however, MMT never initiated the refund, in fact, until I followed up on *nd April for the refund, this trip was shown as completed on their app/website.
MMT has refunded only Rs *** and fail to explain why they have not refunded my full amount. MMT cancellation charges would not apply as I cancelled the ticket directly, they didn't even get in touch with the Airline before the journey date to check my ticket status, why they want me to pay cancellation charges when they have done nothing to cancel my ticket. The irony is that they sent me a mail on **th Mar asking for feedback after my successful completed journey.
I have had multiple calls and chats with their customer care without a resolution, they assured a manager would call, someone calls me but I wasn't able to take the call and asked them to call back again, but it's * days and no one has called me.
I have faced similar issues last year as well with MMT when they delayed my hotel booking cancellation refund abnormally. Please help me get my full refund.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
I had booked a hotel stay for * nights which I wanted to modify on the same day for * nights. However after * days they denied the same saying booking is not cancellable inspire of the booking being for a period after * months and cancellation ...
Aug 01, 2019 by Anand Kikani
I, Vikram Singh Bhati have booked European dream tour **** under visa protected plan, my booking ID - NL************** from ** July **** ** August **** for ** nights ** days, along with my wife Nikita Bhati and my brother Aditya Bhati along...
Jul 22, 2019 by VIKRAM SINGH BHATI
This is with regards to flight booking ID: NN************* and the date of booking was *th January ****. I had purchased a round trip from London Heathrow to Kolkata (PNR number: IWENSB, E-ticket number: ***-**********), from MakeMyTrip. My...
Jun 25, 2019 by Shreya Roy
I had booked adventures of Jordan through MakeMyTrip and it was joining directly without flight. I booked my package through an agent called S.B and clearly, it stated the price was inclusive of visa fees. He was not very helpful in com...
Jun 19, 2019 by shilpa patil