PayTM
- Wrong boarding point on bus ticket Closed
Subodh Kant Tiwari filed this complaint against PayTM on Sep 27, 2020
This is regarding the bus ticket booked on Paytm app
*) I had booked two tickets on Paytm app with
( Ticket ID-TS******************YKUW, Order ID- ***********, PNR-******)
and
(Ticket ID-TS******************UMVI, Order ID *********** , PNR ******)
On dated *th September **** bus operators was Fouji Travels
*). Boarding point mentioned on both tickets were Kaptanganj (AZM) which is in district Azamgarh , Uttar Pradesh however bus never comes to that boarding point. On contacting driver of that bus he told that they not cover that boarding point. They cover kaptanganj which is in District Basti , Uttar Pradesh
Further they told It was Paytm fault not there.
*). I already raise complaint to Paytm support but they denied my refund request and gave me bus operators contact number. On calling that number they told me it was Paytm fault only and Paytm will provide your refund.
*). It is requesting to provide my refund as soon as possible
*) Here enclosing screenshots of both tickets
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
PayTM
Resolved
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"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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