Make My Trip
- Worst ticket booking system Open
Sriram Kasturi filed this complaint against Make My Trip on Mar 19, 2019
MakeMyTrip produces great offers. However, there are certain things which are confusing and frustrating. I have made a booking of Rs. ***** and used a deal code. They also provided me an option of making payments in emi. **K is the hell of money(at least for me) and Make my trip failed to convert that into emis. I'm not financially that rich to pay **K at a stretch. Now bank says that they never received a notice from Make my trip about emi conversion and asking me to pay **K all at once. Make my trip says that since a deal code is applied, the amount is not converted into emis. If that was the case, why did it even allow me to select the emi option . This is very misleading and I'm at a tremendous pressure to make the payment which I can't. I requested only one thing, asking make my trip to convert my pay of **k into * months emi. I'm not asking anything for free. Extremely bad for a company to do this. I have attached a clear example of how it accepts the emi option and selecting the deal code both at the same time.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Make My Trip
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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