Pizza Hut
- Worst food delivery experience Open
Abhisek Moharana filed this complaint against Pizza Hut on Aug 25, 2020
This is very terrible to explain my experience with Pizza hut today!
Order ID - ********
On the occasion of my mom’s birthday I had sent a pizza to my sister is Bangalore. I got delivery confirmed mail and message around * PM. Later my sister called me and confronted that instead of Munekolala, the pizza was delivered to a different place (** kms away from her place) This had happened due to a technical glitz from pizza hut which was confirmed by delivery boy over call. Later the delivery boy stayed adamant and didn’t even try to deliver to the actual location or help to make it happen. I called pizza hut customer care thrice to find a way to make the pizza reach my sister again but they kept on assuring me that the store manager is going to call me after *-** mins which didn’t happen at all.
Although I may get my refund after */* weeks but still Pizza hut failed to deliver on such an important occasion.
And finally when I called at * PM to understand the current status, I got to know that the order was cancelled without any prior consent. I mean what the heck? Is it some kind of a fun, you don’t even take my consent before cancelling my order. This is very bad from a customer view point. Never expected such unprofessional and unethical behaviour from pizza hut.This is a definitely a big mistake from their end and I need an explanation and cover for that. Please pay utmost priority to this!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Pizza Hut
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
Pizza Hut - Bad behaviour of the workers and money paid but items not delivered Closed
Talking about Pizza Hut in Haldia branch ! Ambuja city centre ! Complaining against the workers! Ridiculous experience. Money had already paid but item’s not delivered! Workers were not helping in that issue and constantly smiling on us ! ...
Mar 16, 2024 by Rupanjana Dey
Pizza Hut - COMPLAINT AGAINST DRUNK ABUSIVE DOMINANT HOOLIGAN MANAGER SHANKAR MALL LAXMI NAGAR Closed
Greetings. We are astounded to learn that a reputed brand like Pizza Hut is maintaining hooliganism and unruly store management to degrade reputable consumers. We were invited by the ignorant & rowdy store manager (Shankar) to replace our unp...
Feb 15, 2024 by Tanya Abdullah
Pizza Hut - Excess amount charged at the outlet Closed
Hi Team, I would like to report a discrepancy of pricing at one of your outlet at Kamanahalli, Bangalore. There is a huge price difference on your online platform and the outlet. I placed an order and the bill was RS. ****.**/- (Have attac...
Jan 09, 2024 by Varadaraj S K
Pizza Hut - REGARDING ORDER Closed
i was having E-voucher of *** amount, before placing the order i communicate with the customer executive for double confirmation, they told that your voucher will be acceptable you can place the order, so as per the process i placed the order, ...
Jan 02, 2024 by karan salwala
Pizza Hut - Received the wrong product Closed
I received a small pizza instead of pasta, I ordered this from magic pin app ...
Nov 13, 2023 by Nishanth Mogaveer