- Worst Customer Service in Indigo Chennai Open
Hi, I have traveled from Kuwait to Coimbatore via Sri Lankan Airways. It's a connection flight. From chennai to Coimbatore indigo Airlines tickets booked by the agency. International airlines allowed 40kgs luggage. but domestic airlines will allow only 15kgs. so we paid for excess baggage (25 kgs attached the bill details). Once I reached the chennai, the customer care girl is asked me to pay 8500 for the excess baggage, I have explained more than an hour .but she is not listening what I am trying to say. I got frustrated and I asked one of my relation to pick my baggage, Because I dont want to repay for the excess baggage. After 1 and half hours some of other folks from indigo enquired me about the problem, they got the details. and they allowed me to travel with baggage's. I have paid for my relative taxi charges and unwanted travel. and got frustrated for this issue. Kindly do the need ful. Thanks
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An apology letter from company official
I am deeply saddened and in pain and anger to bring to your notice the issue of theft from my checked-in luggage from Kochi to Male Indigo flight No 6E-412 (attachment enclosed). I along with my friend Vivek Krishnan were travelling to Bengalur...
Apr 09, 2019 by Raghuram Reddy
Date: 25/03/2019 Flight: 6E – 471/309 (Jaipur – Hyderabad – Goa ) | PNR – TMG4TX Rate : 8788.00 | PNR - TMG4TX Amount Paid Again: 10,300.00 Flight no: 6E – 471/309 date: 25/03/2019, departure time 16:40 from Jaipur to Goa I re...
Mar 28, 2019 by Mohammed ashraf
I have booked a flight with my PNR LLZ56H from Jaipur to Ahmedabad on 11 March 2019 where I have done my web check in my flight and I am having my seat no. I reached about 0714 hrs where my departure was at 0755 hrs. I have my brother with me a...
Mar 11, 2019 by Geetaverma
This is the height of limit. Rules apart and I am very well aware. On the counter, I was immediately asked for 4kg excess payment I was willing for 2 kgs she clearly said I am asking for 4 kgs for check-in baggage, not the handbag. The agent go...
Mar 08, 2019 by Farhan Mohamed
Dear concerned, I reached the airport 50 min before the departure and I was standing in the queue 45 min before departure. I was made to stand in the queue (I tried approaching the guy standing at the counter he said request the passengers and...
Feb 23, 2019 by CA Atul Dewani