Airtel DTH
- Without my knowledge Airtel DTH change my plan Open
V b govindaraju filed this complaint against Airtel DTH on Aug 03, 2019
I booked a new Airtel DTH connection with a one-year subscription on ** /**/**. On */*/** my subscription plan has been changed without my knowledge and consent to the higher monthly subscription. When enquired the customer care blames TRAI rules. But as far as I know, the subscription plan cannot be terminated before the stipulated time period. The TRAI rules stand for the new plan and the new customer only. But the customer care person refuses this. They have closed my *-year plan and without my consent. They have activated a new monthly plan at a higher price.
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Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Airtel DTH
Resolved
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