Bajaj Finserv
- Without collection of the product Bajaj finance harassing for instalments Open
Rajinder Kaur Khalsa filed this complaint against Bajaj Finserv on Jul 17, 2019
I bought a Nokia phone from reliance digital via Bajaj finance and the piece was faulty. I returned the phone to reliance digital after taking the docket number from Nokia service centre before ** hrs of purchase. I asked Bajaj finance representative to cancel my finance. Both reliance digital sales staff and Bajaj finance representative combining together billed another same model phone on my name without my consent which I never collected. After complaining several months and also reporting it to online consumer forum too they didn't return my money. Now every day harassing me to pay the instalment + late fine which they have made now of almost **.* k and threatening me for legal action. When I said ok go ahead with legal proceedings I will see in the court still the harassment of calls from their recovery department has not stopped. Whereas Bajaj finance is supposed to return me the money which they have deducted from my act without the collection of the product.
Both reliance digital and Bajaj finance is putting blame on each other and kept my money and harassing me like hell.
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Resolution Demanded:
Damages for loss and agony
Bajaj Finserv
Resolved
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