- Was delivered half of what was ordered,though we were charged the whole amount. Open
I ordered two full changezi paneer tikka costing 500 rs from New Manish Eating Point,Lucknow via ZOMATO.I made and online payement for it.When the food was delivered we found out that the food quantity was very less.Later referring to the restaurant invoice we came to the conclusion that we have been delivered incomplete order i.e. two half paneer tikkas costing Rs. 315,instead of full(what we paid for).As I was not in the town for 2 days,I called the customer care as soon as I could.The customer care did not respond to my complaint well and imformed me that they won't be able to help me anyway because I was 2 days late filing the complaint. I have the restaurant invoice with me as well as the online transaction details.Someone please help me out ASAP.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
gold membership not working was applicable till 2020 contacted zomato several times but got no response from them. Wrote several mails as well, but unprofessional treatment and no response....
Mar 19, 2019 by Anandita Sood
Today i ordered from zomato application from a restaurant sahi zaika and the food was alterated and spoiled plus the quality was worse... a bite fron the food was making vomiting... The food was taken back by the restaurant and not even refunde...
Mar 19, 2019 by Shashank Dwivedi
On March 18th night at 20:00 hours we made an order from Zomato at Jarlie desserts restaurant. We got the dessert in the container with the manufactured and expired date as 4th Mar and 18th Mar. The dessert contains milk solids, cheese and egg....
Mar 19, 2019 by Prashanth Vanama
I have placed an order through Zomato. Because of some reasons I had to cancel the order. Before cancelling they didn't indicate that I will be charged penalty. Then they charge the full amount as a penalty. ...
Mar 19, 2019 by Ravi Kumar
I ordered food from Zomato, order ID: 1538753240. I didn't receive my food and when I connected with Zomato, they said we tried to deliver but could not deliver because my no. wasn't reachable and this wasn't the case. I was very much in the co...
Mar 19, 2019 by Nikki Devi