- Videocon D2h overcharge Closed
Nearly ** days ago my D*h with customer if ******** stopped working, lodged a complaint and after multiple complaints the issue was resolved, sine the product was under warranty and set top box was replaced but no money was to be deducted. Even the service engineer confirmed he same. But still after * day came to know that money has been wrongly deducted. Lodged multiple complaints every time a ** hour TAT was given then a supervisor escalation and then an area service escalation. But all TAT are exhausted and still issue is pending. The customer care admits that it’s a wrong deduction and need to be reimbursed still they are not doing it. Simply pathetic.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Its observed frequently that all the free channels are being displayed as Signal not available and paid channels are displaying in disturbed manner. Every * - * months same issue comes and have to complaint their customer service and they make ...
Jun 15, 2020 by Prathibha Balakrishnan
Dera team I Manoj Kumar a very old customer with you . Now I am not happy with your call centre executives.I called up many times regarding set up box upgradation. they said after lock down they will provide a solution but some one of you...
Jun 07, 2020 by Manoj Kumar
I had issue in my videocon d*h setup box. So I call customer care. They sending engineer on **/**/****. & change setup box & charged *** rupees. But after ** days there was problem in changed set up box. I call the customer care. They sent ...
Aug 23, 2019 by Debashis behera
On **th Of August, I had recharged my Videocon DTH for Rs ***/-, on the same day I observed that Gemini channel is missing, I called the customer care and they informed me that they have recharged for HD services and only Gemini can be viewed i...
Aug 23, 2019 by Hemadri B
my videocon d*h set-up box was not workingon **th aug-****. I complained several time through costumer care.But till date it was not rectify....
Aug 21, 2019 by chandra sekhar sethy