- Videocon D2h not initiating failed payment return/refund to bank account for customer id Open
I had recharged videocon d*h account with customer id ********* and registered mobile no. on **th June ****. For the first time I was paying **** Rs via paytm and in the website, during payment, it failed in videocon payment page and I got an error.
Later after ** mins, I had checked my online account of Videocon d*h but payment was not reflected. So I had again recharged **** Rs using net banking after ** mins. After that I validated and recharge was done for ** months later I checked my paytm wallet the amount that was deducted for first payment was not returned.
So I called up Videocon d*h. They said recharge is done twice and then I asked to refund *nd recharge as it was due to the payment failure. So they took complaint ********* on **th June but it's not resolved yet. I call them every alternate day and representative every time raise a new complaint about the case. I have * complaint numbers by now. The representative literally has no idea on the process some executive says the money will get refunded in **mins and some say the complaint is raised wrongly.
I have every call recorded even with senior executive they are telling some or other story every time and make false commitments and still and not returning my money. I want to file a legal case on them for mentally harassing customers.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
Videocon d*h company activate channel rangmanch active and movie active without my permission and charges ruppes ***.** . And they charged double of rangmanch active. When I complaint about the problem then their customer care people not give ...
Oct 22, 2019 by Prashant kumar
Recharge done for *** rupees. Not yet recharged. Money also not refunded. Called customer care more than ** times. No proper response....
Oct 22, 2019 by Nandini
I have booked for a new connection online for an amount of Rs. ****. Money got debited from my account on Tuesday showing the transaction is a success . But I haven't received any reference or customer ID number on SMS / E-mail till today. Whe...
Oct 16, 2019 by Shijin Mohammed
By default recharge to my old Videocon D*h account of rs *** only. I want that back otherwise transfer to new videocon d*h account. ...
Oct 02, 2019 by Vaibhav Vilas Kesarkar
We have been recently shifted from Karnataka to Maharashtra. We requested for new connection to customer care, and they told they will charge *** R.s for new connection. Next day the service guy came and set up the connection and took *** R.s. ...
Oct 01, 2019 by Mahesh