- Videocon D2h not initiating failed payment return/refund to bank account for customer id Open
I had recharged videocon d*h account with customer id ********* and registered mobile no. on **th June ****. For the first time I was paying **** Rs via paytm and in the website, during payment, it failed in videocon payment page and I got an error.
Later after ** mins, I had checked my online account of Videocon d*h but payment was not reflected. So I had again recharged **** Rs using net banking after ** mins. After that I validated and recharge was done for ** months later I checked my paytm wallet the amount that was deducted for first payment was not returned.
So I called up Videocon d*h. They said recharge is done twice and then I asked to refund *nd recharge as it was due to the payment failure. So they took complaint ********* on **th June but it's not resolved yet. I call them every alternate day and representative every time raise a new complaint about the case. I have * complaint numbers by now. The representative literally has no idea on the process some executive says the money will get refunded in **mins and some say the complaint is raised wrongly.
I have every call recorded even with senior executive they are telling some or other story every time and make false commitments and still and not returning my money. I want to file a legal case on them for mentally harassing customers.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
I recharged my videocon d*h setup box . Money got deducted and recharge failed ...
Jan 28, 2021 by Deepika
Hello Sir/Madam, I, Chintamani Bharati have Videocon D*H Connection (Account No. *********) (Registered Mobile Number: **********) residing in Pune, Maharashtra, India. I want to permanently disconnect my Videocon D*H account as I am permane...
Oct 28, 2020 by Chintamani Bharati
I am using DTH from videocon D*H. I am facing problem that some channel come and some not come. I complain many time's but they not yet resolve my issue. My consumer no is ********....
Oct 13, 2020 by Uday Singh rathore
I recharged twice, one on *th october and other on** th october **** via d*h infinity app. Money debited from bank but still not showing in d*h account. Third time i had to do via website which was successfull..**** rs is still not credited ...
Oct 13, 2020 by Praveen
My customer ID ******** namely dinesh Kumar Pandey.i request you that free channels will be shown at this id...
Oct 02, 2020 by Dinesh Kumar Pandey