Videocon
- Videocon Under warranty LED TV not repaired from last 4 months Open
Mitesh Makwana filed this complaint against Videocon on Aug 21, 2019
I have purchased Videocon VMD ** FH* ZFKP **FHD LED TV on dated **/**/**** and product invoice no **-**/R/****** purchased from chandan enterprice sector-**, Gandhinagar, Gujarat. Now i am facing a major problem on my led it's not displaying anything on screen completely showing a blank screen. from last week it's not displaying picture.
I called customer care for related this issue, and next day a service representative is come to my home and check the television he says he'll come back after a week. still no one come to repair my tv.
After so much of arguing with the shopkeeper and customer service center on **-**-**** representative come to check tv again, he asked to give ****/- to check tv and it's his consultation charge. we refuse to give him a single rupees because tv is under warranty so he refused to check tv so we give him ****/- rs. he checks tv and said he will come back again with tools.
I don't know why we have to pay if the product is still in * years warranty.
it's been from * months I am so fade up from this videocon tv problem. don't know what to do so I register my complaint here.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Videocon
Resolved
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