Volkswagen India
- Victim of bad and unauthorised service by Volkswagen Thane Service Center Open
Mujahid Cheulkar filed this complaint against Volkswagen India on Mar 17, 2023
This is a Complaint against Mody VW Thane Dealer Service Center
I am a victim of bad and unauthorised service done on my vehicle. by @modyVolkswagen.
I had dropped my vehicle VW AMEO (MH** JB *****) at VW service center Thane on Thursday evening **rd February **** for bumper painting, ceramic coating and backseat noise issue work and received my vehicle back on *th March ****... I am completely dissatisfied with the work that was done in the service center. Infact there is something wrong happened with my vehicle in the workshop. VW Thane has taken the joint road test before dropping the vehicle to the workshop and it was never reported the suspension noise and later how can suddenly suspension issue arises.
list of existing issues (includes new and old)
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*. Back Seat noise (pending from several months.)
- Within few days the noise has again come up... frustrating with quality of work done
*. Bad Repainting on the back bumper
- Painting was not done properly on the backside bumper, the surface is not at all smooth and it is dry and very badly done.
*- Ceramic coat
- I have got it verified with a ceramic expert and he confirmed there is no coat done recently on the vehicle. So much lies from VW
*. Humming noise issue was observed later taking the delivery when I parked my vehicle at half ignition in the basement. This is the new issue which has come out after the work done in the workshop.
*. I have also noticed the speakers output is now getting buzzing noise on a high bass. there is definitely some fishy thing happened with my vehicle,
*. Changes in the bonnet area…. I have pics of before & after that clearly indicate something is wrong happened with my vehicle. I want to get it verified completely with a technical head and reasons of such modifications in my vehicle without my knowledge.
*. Steering jerk and noise on the bumping roads
*. Speakers - also noticed the speakers output is now getting buzzing noise on a high bass. there is definitely some fishy thing happened with my vehicle,
my vehicle was @ThaneVolkswagen or a week, after the given job done, there are many issues have come out that were not there earlier. I WANT TO SEE CCTV FOOTAGES TO KNOW WHAT EXACTLY HAPPENED WITH MY VEHICLE IN THE WORKSHOP and FULL JOB DETAILS.
I am a victim of bad and unauthorized changes to my vehicle by @ThaneVolkswagen Address it immediately #Volkswagen
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Volkswagen India
Resolved
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