Vastrova
- Vastrova - Wrong Item delivered customer care not responding positively Open
Purnima Satish Kudtarkar filed this complaint against Vastrova on Jan 25, 2019
I had ordered for Red Georgatte semi stiched material with Moti work and Duppata of Rs. **** and paid online through netbanking in Advance. Received wrong product yesterday - Pink Cotton material with golden embroidery. When I contact customer care by mail they informed me that I have to send wrong order on my own expenses and also there will be deduction for COD and Delivery charges. Their website claims there will be free delivery and Easy returns and If I have paid in advance why COD charges will be deducted??
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Vastrova
Resolved
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