- Used phone provided where full amount for brand new phone was paid Open
I had purchased this phone on *st dec ** over amazon and received the same on *th dec **. However after * months time i noticed that the phone was having some issue and during my visit to service centre i found that the phone was activated on **rd of october **, i.e., before i purchased this phone the phone was activated. So the dealer had supplied a second hand phone where i have paid full anount for a brand new phone. * times i visited service centre to solve the complaint, but still the problem exists. While asked for a replacement or refund for this fraudulent activity amazon doesnt took action even after almost * month time from raising the complaint. Even after repeated mail followups and calls to customer service they still say that the issue is under consideration, their team is doing a study on the issue, that is all what they say. I am not able to use this phone properly since * months time. Attaching the invoice and evidence for phone activation date.
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Refund / Credit for purchase
Replace / Fix problem
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