- Unwanted calls Closed
I have been getting calls from Airtel since *-* months for porting my number to Airtel. I had made it clear on the very first call that I am not interested in Airtel as I had very bad experience in the past with Airtel. The executive tried convincing me but I was very adamant in not using Airtel. I had asked them to mark my number to the DND list. But Alas! I kept receiving calls. I talked to somebody calling himself a Manager ( Deepak I suppose) and he assured me that I wont be receiving any calls from Airtel hence forth. As usual false promises I kept getting calls from Airtel.
Today ( *nd August ****) I got a call from a female executive from Airtel, I was so frustrated with the call that I asked her to connect me to the manager for which she answered "Ma'am kya aapko port karna hai?" I said no Connect me to your manager for which she said "Ma'am kya aapko plan k baare me pata karna hai?" I asked her which language she understand, she just transfered the call to some other female without saying anything. Now this female opened the call with I am calling from Airtel, I asked her whether she is the manager for which she said no. I asked her to connect the call to the Manager for which she said I cannot connect to the Manager and disconnected the call abruptly.
This was exacty the reason behind me not liking Airtel because they have got a pathetic customer care agents and pathetic after sales service.
I have been requesting them to put my number on DND which is not done yet.
Worst Customer Care service provider.
Are you brand?
Are you Lawyer?
Apology letter from company
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
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