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Hathaway Broadband

 - Unwanted Account Renewal Calls Open

Shreesh Misra filed this complaint against Hathaway Broadband on Jan 27, 2021

I have put several requests to deactivate my Hathway Broadband Account. They always say that I will get a sms shortly with my request number but that never happens.
Also I am getting harrased by their team calling me minimum ** times a day, asking to renew my account. I am ready to return the router as well but nobody calls me back regarding that.
I want my account to be deactivated and stop the unwanted account renewal calls.

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Hathaway Broadband

45 Total Complaints
23 Total
Resolved
51.11% Consumer Satisfaction

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Apr 16, 2021 by Lokesh Mhaor

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I have been facing latency issue since last November and I was promised by Hathway network provider that they will replace my older version modem to multi bandwidth type. A case was opened by a representative on ** November ****. Since then, I ...

Apr 01, 2021 by Vigneshbabu A

Hathaway Broadband - Router not installed as they confirmed Closed

Hathway called regarding offer of free dualband router if upgrade my plan to higher. as per their confirmation I have paid amount on **-Dec-**** and raised request for the same. Last four months I have called them so many times but they did no...

Mar 20, 2021 by Sankar Kannan

Hathaway Broadband - Harassing for offers and renewal of deactivated connection Closed

Account Number: ********** I got internet connection deactivated * months ago yet their team calls twice a day atleast at random times asking to pay for renewal and sends atleast one message mentioning offers. I had already mentioned their...

Feb 06, 2021 by Varun Datta

Hathaway Broadband - Internet networking from last 8 days Closed

Hathway Internet is not working from last * days, I have raised complaint on **th December, but not yet resolved, without my confirmation ticket has closed, they are not following SLA guidelines. As we are working from home, we have faced net...

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