- Unresolved technical issue Open
I had registered a complaint on *th May **** with Dish TV regarding a technical issue that caused my TV connection/signal to intermittently blink. The signal was cut off for *-* seconds once every ** seconds. Whatever I was trying to watch was not meaningful as the issue was too frequent. I was promised that a technician would visit within ** hours. I waited for a week then. I called customer care *-* times since then. I was promised a callback from some escalation team but never received a callback not even once. So I was left with only one choice. I called and stayed on hold for several minutes (twice stayed on hold for one hour) just to get to talk to someone every time. Several times, I have been promised a technician visit within ** hours of whenever I spoke. As I am registering this grievance it is midnight **th May and the issue is still not resolved. Their website says that any issue will be resolved in ** hours (max of ** hrs in some non-technical cases). It has been ***+ hours since I registered the complaint with them.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
Recharge *** on **.*.**** ...
Mar 29, 2021 by Naveen kumar
Dish TV - Active channel activated without my consent Open and not closed when I request to stop zee packages. Support team rudaly behaviour . Not giving support . You can check **dec.**** call recoding . My VC no. is *********** , ********...
Dec 23, 2020 by Harish Chandra joshi
From last *months, it is observed that whatever the BST free channels that were supposed to be broadcasted are not coming. Not even a single Telugu news channel is getting broadcasted and I am not able to see to even to select the channel in an...
Dec 06, 2020 by Pradeep Singana
Watching few channels from *moths, November * the total channels were gone ,no responce from company...
Nov 16, 2020 by Harish sanga
Package not delivered...
Oct 27, 2020 by Somnath Sahu