- Unresolved technical issue Open
I had registered a complaint on *th May **** with Dish TV regarding a technical issue that caused my TV connection/signal to intermittently blink. The signal was cut off for *-* seconds once every ** seconds. Whatever I was trying to watch was not meaningful as the issue was too frequent. I was promised that a technician would visit within ** hours. I waited for a week then. I called customer care *-* times since then. I was promised a callback from some escalation team but never received a callback not even once. So I was left with only one choice. I called and stayed on hold for several minutes (twice stayed on hold for one hour) just to get to talk to someone every time. Several times, I have been promised a technician visit within ** hours of whenever I spoke. As I am registering this grievance it is midnight **th May and the issue is still not resolved. Their website says that any issue will be resolved in ** hours (max of ** hrs in some non-technical cases). It has been ***+ hours since I registered the complaint with them.
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An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
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No signal is from *.*.** but due to network and electricity problem complaint at customer centre was registered on **.*.** but till date, no technician visited or resolved the problem. I have contacted customer care executive more than ** times...
Jun 02, 2019 by Dilip kumar singh
Dish TV - Service not given Closed
I'm a user of dish TV for last many years and my VC no. ***********. From **rd March till date my complaint has not been rectified permanently. I need your help as dish TV is just not bothered....
Apr 28, 2019 by Marian Dcosta
Dish TV online book kiye huye mujhe ** din ho gaye hai. Abhi lagaya nahi. Mera amount refund chahiye. Date of booking **/** /**. Amount ****....
Apr 23, 2019 by Surendra kumar pasi
I am having a dish tv connection from so many years. After TRAI regulation I want to select channels as per my choice. But from past one month I am following the dish tv for activation but so far it's not yet happened. I got fed up with this ki...
Apr 23, 2019 by Kaushal kishor rai
I have two dish TV connection one is parent and other is the child. I have asked on ** April **** to temporary deactivate my parent connection and continue with child one. The call centre guy has asked me to recharge the same I have recharged m...
Apr 13, 2019 by Abhay singh