- Unreasonable cancellation charges on flight ticket Open
Hi, I booked my ticket on 20 June 2018 from Del - Bom which somehow by mistake took the round trip and I had to cancelled the return ticket from Bom - DEl at the same moment only. I booked through Paytm and was unaware of the cancellation charges as it wasn't clear anywhere in the app. Now after the 11th day of cancellation after my enquiry from Indigo customer care, I got to know that I am getting only 218 rs. as my refund and charged INR 2553 as cancellation charges. As per the policy its 3000/passsenger before 4 hrs of departure. Can anyone let me know what is this policy that on the refundable flight I am charged such huge amount and too cancelling within few minutes? I want a reasonable amount of refund.
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