Zoomcar India Pvt Ltd
- UNNECESSARY DAMAGE FEES Open
At the time of booking a car from Zoomcar I received a vehicle that was damaged with multiple scratches and dents, I didn't care much as I just needed a vehicle for some purpose. After returning the vehicle back within a day or so I received a email stating that I had caused the vehicle damage and was fined Rs.*****. After multiple calls to the customer care support they said the images uploaded was not clear so it has been charged. And now again the similar issue had happen and this time the images were not uploaded in app so I have to make the payment for damage and also started sending recovery damage notices.
Are you brand?
Are you Lawyer?
Apology letter from company
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Refund not processed of Rs **** since * months...
Mar 06, 2021 by Shourya joshi
I have cancelled my Zoomcar booking on Nov **, **** and its been more than ** days now and still I didn't recieve my refund. When contacted with their support team via phone, they tell that within ** hours the refund will be processed but which...
Feb 10, 2021 by Gowtham
Cancelled a booking ** days prior to schedule journy in November. Tried every way contacting them on every platform, even on their app. No response anywhere. Only received DM in twitter saying to wait * weeks , *weeks etc every time. No prog...
Jan 08, 2021 by Nikhil Omar
Booking ID: JPS*NV*** Completed on **th OCT But still my ****rs refund is not given by Zoomcar also they are not even imforming me about the delay. ...
Nov 21, 2020 by Sathish G
Booking ID JPS*NE*MT, Refund pending of INR **** , its over month, Many customer are facing same issue. Its Customer hard earned money that Zoomcar is looting...
Nov 04, 2020 by azmat ali