Zoomcar India Pvt Ltd
- UNNECESSARY DAMAGE FEES Open
DHEERAJ YERRA filed this complaint against Zoomcar India Pvt Ltd on Jul 14, 2019
At the time of booking a car from Zoomcar I received a vehicle that was damaged with multiple scratches and dents, I didn't care much as I just needed a vehicle for some purpose. After returning the vehicle back within a day or so I received a email stating that I had caused the vehicle damage and was fined Rs.*****. After multiple calls to the customer care support they said the images uploaded was not clear so it has been charged. And now again the similar issue had happen and this time the images were not uploaded in app so I have to make the payment for damage and also started sending recovery damage notices.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Zoomcar India Pvt Ltd
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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