air asia airlines
- Unlawful deduction of cancellation charges Closed
Jagmohan Lal Arora filed this complaint against air asia airlines on Oct 07, 2020
I had booked to travel with Air Asia on **-Aug-**** from DEL to HYD by I*-*** on AMAZON (which books thorough Cleartrip). My PNR is HZ*WYS. The Cleartrip booking ID is ************. On *-Aug-****, I received a message from the Airlines that flight is cancelled and either I can book for another day or take the full refund. As travelling on the same day was necessary for me, I opted for cancellation on AMAZON (mentioning the cancellation by airlines) with full refund and booked another ticket on another airlines. After * months, the airline has issued a paltry sum as refund making almost **** rupees deduction towards the cancellation. On repeated follow up with celeartrip, they show their helplessness that the airlines is not refunding and they are unable to process further.
Jagmohan Lal Arora
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Resolution Demanded:
Refund / Credit for purchase
air asia airlines
Resolved
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Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
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