- Under warrantee laptop burn issue is rejected by HP Closed
I Have HP Pav x*** Convert **-dh****TU laptop. Serial- / Product-No: *CG*****MH / ***T*PA.
After auto update it was not working getting BIOS *** error, but display was working. So On *th April I contacted HP support. Technical engineer tried remotely to fix issue for * hr. Oneline issue could not be resolved. So on *th April ****they sent QDIGI enginner. He opned laptop took photo and shared with HP. Till **th April there was no communication from HP. Finally i called HP Customer care */* times. At least HP sent mail "Our diagnosis confirms that this is a case of Induced Damage that is unintentional. " Without sharing any details how it happen , might be happen from their engineer. HP is asking to pay for fix.
My complaint is it should be done as part of the warrantee.
Are you brand?
Are you Lawyer?
Replace / Fix problem
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
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