Tata Cliq
- Unable to return the product Closed
Annie Bolwani filed this complaint against Tata Cliq on Sep 26, 2019
I had ordered a phone from Tata cliq. Due to some reasons, I wanted to cancel it's delivery. As per the mentioned process I tried cancelling the same before the delivery itself but the cancellation option was greyed out. I could not cancel. Hence upon delivery, I asked the delivery person to take the delivery back, but he refused.
I initiated the return process from my Tata cliq account- then I got to hear that now it can't be returned because it's a phone . They further said you could have initiated the cancellation earlier or denied the product while receiving.
I did both of the things but failed. When I further requested to take my concern ahead, they asked me to send images of the product. After validation of the images they promised for the alternative resolution. This happed ** days back.
Even today, after ***s of follow ups no one is responding to my mails.
Extremely terrible services they have!
I would recommend not to order anything from tata cliq. Its such a pathetic site for purchasing!
My money is gone!
Extremely poor behavior by the customer care people!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Tata Cliq
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Tata Cliq - Money deducted from my account by TATA CLIQ but order not confirmed Closed
I ordered a jacket from TATA CLIQ and money was deducted from my account but they said that order was not confirmed and now I have not received my refund...
Jan 13, 2024 by Arpan Deb
Tata Cliq - Account disabled Closed
I have ordered westside products Account is disabled now ...
Jan 06, 2024 by Vaishnavi yekkati
Tata Cliq - Package not Delivered Closed
Ordered Clothes through TATA Cliq on *th December ****. Was given a delivery date of **th and **th December ****, Still product is not delivered. No proper response from the Customer Care team, except they are looking into it. Order ID # is ***...
Dec 19, 2023 by Vikram Arora
Return pickup was scheduled for the **th December **** but no one came down to pick it but the status says the customer was not available which is a ***% lie. No idiot called me nor made an attempt to pick up the product for return. Today is th...
Dec 16, 2023 by Leninsly P s
Tata Cliq - TataCliq Tata Cliq product never received but marked delivered in the app Closed
TataCliq / Tata Cliq product never received but marked delivered in the app. I received the sms on *th December of item delivered. I checked with watchman and neighbors, they mentioned no package was received. Also the OTP was not requested ...
Dec 07, 2023 by Akshay J