Upstox
- Unable to login to Upstox due to which I faced heavy loss Open
Yousuf Bukhari filed this complaint against Upstox on Feb 01, 2021
I had placed an order for short sell with **** shares of Sail. The order was successfully executed however due to their login issue I couldn't square off the position. I had incurred a huge loss of *,*** rupees because of Upstox. I had tried logging in online as well but I was facing the same issue. I had tried calling customer service multiples times but their number was always busy. I had called customer service after market hours where in I had requested one of the supervisors of Upstox that the loss should be beared by the company as it was their fault due to which I had lost the money. However, there has been multiple instances where in a supervisor as well as one of their representatives has disconnected my call. Please help all the members of Upstox who has been impacted by this issue. Thanks.
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Resolution Demanded:
Damages for loss and agony
Upstox
Resolved
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Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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