UBER
- Trip started and ended without passenger and got billed for that Closed
Ratish Ravindran filed this complaint against UBER on Nov 18, 2019
I had booked the Uber Auto on **th Nov **** at around **:** am from the destination: Lido Mall, Swamy Vivekananda Rd, Halasuru, Bengaluru
To: SR Layout Murugeshpalya, Banglore
And the expected fare was around between Rs. ***-*** as shown by the uber app
But the driver started the trip without me from the location: "Magrath Road" and ended at "Shanthala Nagar, Ashok Nagar", for which I charged ***.** (card payment still pending). I am yet to pay the amount, but without paying the same I won't be able to book a new ride. So I will be forced to pay the amount for which I have not taken any ride, in case I want to book uber again.
Also if you look at the map in attached screenshoot , it is surprising the way Auto driver toook the route from "Magrath Road" to "Shanthala Nagar, Ashok Nagar"
Screenshot attached against the above details
I worst part is uber doesn't have any customer care number for India. In other countries, it was due to govt regulations.
I ended up taking a bike ride from Rapido (screenshot attached)
I raised an online complaint with the Uber, but no response from them.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
UBER
Resolved
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