Travo look
- Travolook did not refund my money Closed
Azad Alam Khan filed this complaint against Travo look on Feb 12, 2021
I booked flight tickets on ** Jan **** from TravoLook. During booking and till I made the payment the fare amount was Rs *****.**, after ** mins got a call from the support team and they said airline has increased the fare and I need to pay increased fare which is Rs ****, when I said I can still see the fare is same and it has not increased then Travo look agent said to pay Rs **** instead of Rs ****. I did not understand why I need to pay extra amount. And after some discussion I asked them to cancel my tickets and refund the amount. They deducted Rs **** as a cancellation fee and said Rs ***** will be refunded with **- ** days. Still did not received my money. Tried contacting them on FaceBook, Customer support email did not get the response.
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Resolution Demanded:
Refund / Credit for purchase
Travo look
Resolved
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Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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