IRCTC
- Train fare of cancelled train not paid Open
Gnanavelu filed this complaint against IRCTC on Jul 20, 2019
Three passengers from Tiruchirappalli proceeded to Pune in LTT Express on **/**/**, further to reach Sainagar Shridi by Fast Passenger No:***** on **/**/** PNR:**********.As it was raining heavily on **/**/** in Mumbai,we checked staus of this train on **/**/** evening and found it in train cancellation list.
As we have booked Sai Dharsan,we travelled by taxi on early morning of **/**/**.After fininishing Dharshan,we reached Tiruchirappalli by train on **/**/**.
As train no:***** was in cancellation list of **/**/**, I expected that refund of ticket fare of three passengers shall be automatically credited in my bank account, as per present reund rules.
When I checked my bank account after * days (**/**/**) no refund amount was found credited in my account.Hence I took up case with IRCTC who has already registered refund request with Central Railway.This request has been repudiated by CR authorities.
I have incurred taxi expenses for Pune to Shridi journey for no fault of mine and due to train cancellation only.IRCTC/CR have not informed me on **/**/** about train restored after cancellation.Again refund of train fare also rejected.Injustice done to me in this case.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
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